The submission of new proposals to NFFA-Europe is now closed and the already assigned access sessions will be completed by August 2020.

We are working to start again the user activity and hope to be back to you with good news in August.

Stay tuned! We thank all our users and hope to see you all again soon in our facilities!

MESSAGE TO USERS 18 March 2020

Restrictions on citizen's mobility are being enforced in a growing number of Countries to mitigate the spread of the COVID-19 by means of social distancing.

This renders impossible, at this time, to schedule and perform the standard user access under NFFA-Europe. Some NFFA-Europe access providers who can offer remote access are available through the TLNet to evaluate with the users such solution, when it is adequate to the scientific scope of the project. Even this alternative availability may nevertheless be limited in time if additional restrictions will be decided.

NFFA-Europe is seeking solutions to guarantee the awarded access under calls 14th and 15th once the pandemic is over. Meanwhile, users concerned are to take all necessary steps to limit any damage due to force majeure. These may include, for example, trying to cancel the train/flight ticket, claim the reimbursement from the cancellation insurance (if applicable), change the flight/train ticket (if possible), invoke and apply clauses of 'force majeure' in contracts etc.

Those users who were to take part in scheduled access sessions and were prevented from doing so and have incurred in expenses of travel or accommodation that could not be cancelled and which are not reimbursed from other sources, could have these costs regarded as eligible.

However, the decision to cancel the travels/events due to force majeure should be based not only on internal evaluations of the users or consortium or on the possibility to eventually have associated costs reimbursed, but on the basis of formal travel advices and emergency measures issued by national governments.

Users who fall into the latter category and who can prove that they have experienced refund attempts in other forms should urgently contact the user office at this address:

useroffice_cnr@nffa.eu